Ministry of Economy decided to start fining the cars dealerships in the state who are not committed for applying the unified contract by 200 thousand dirham violation. Dr.Hashim Al Nuaimi who is the director of the Consumer Protection Department in the Ministry of Economy said in a press statement that the ministry gave the cars dealerships a whole year as a deadline from the date of requiring them to apply the unified contract as well as a trial phase lasted for three months. Also, he pointed out that the beginning of applying this fine comes in the implementation of the Consumer Protection law and its implementation regulations.
He pointed out that the department of Consumer Protection has held a meeting with the commission of cars dealerships in the state to discuss the extent of compliance with the unified contractsthat achieve the interests of consumers and cars agencies at the same time. At the meeting, thedepartment of Consumer Protection informed the agents with theassessed fines for the non-compliant agents with implementing the unified contract.
It is noteworthy that a number of cars’ officials and agencies in many of the emirates plus the small cars workshops said that they did not apply the unified contract yet after many complaints from many consumers that some agencies ignore implementing the contract to avoid certain obligations where the consumers called the Ministry of Economy to strict control in order to verify the performance of the contract in full and not only items that meet the interests of the agencies.
Dr. Hashim Al Nuaimisaid: “during the meeting,the committee agreed to select a specialized company in the scan operations of automotives which suffers from manufacturing dysfunctions. Also, the committee discussed the communication mechanism of this company with agents and consumers. He mentioned that this specialized company will introduce its reports to the consumers who find defects in their cars and wish to make complaints about these defects to the Ministry of Economy or local regulatory in each emirate. He added that the company will determine whether this defect due to a manufacturing or due to the customer’s usage because this disagreement causes a lot of problems between consumers and agencies.
The committee will choose this company from six local and international companies who want to carry out the task of checking cars in this area and the selected company will offer its services to the consumers on the state level with nominal fees less than the fees earned by experts in this field in the state which upto 3000 AED.
